Cancellation & Refund Policy for Education

At Bill Zone, we are committed to providing seamless and secure financial transactions for educational services. However, we understand that cancellations and refunds may sometimes be necessary. This policy outlines how cancellations and refunds are processed to ensure transparency and clarity.

Cancellation Policy

1. Service Cancellation by the Client

You may cancel your educational services at any time by contacting our customer support team at support@billzone.com.
Please submit your cancellation request in writing, including your account details and the reason for cancellation.

2. Cancellation by Bill Zone

Bill Zone reserves the right to cancel services if the client violates our Terms of Service or other policies.
In such cases, no refund will be provided.

Refund Policy

1. Eligibility for Refunds

Refunds are only applicable for unused educational services. Requests must be made within 30 days of purchase.
Services that have been accessed, partially completed, or used are not eligible for a refund.

2. Requesting a Refund

To request a refund, please email us at support@billzone.com with your order details and reason for the refund.

3. Processing Refunds

Once a refund request is received, our team will review the request and notify you of approval or rejection.
Approved refunds will be processed within 7-10 business days and credited back to the original payment method.

4. Non-Refundable Services

Some services are non-refundable, including:

• One-time consultation or advisory sessions
• Customized educational content or courses
• Digital learning materials that have been downloaded or accessed

Your Rights

You have the right to access, update, or request deletion of your personal information. If you wish to exercise these rights or have concerns regarding our refund and cancellation process, please contact us.

Contact Us

For any inquiries regarding our Refund and Cancellation Policy, please reach out to us:

• Email: support@billzone.com

Thank you for choosing Bill Zone. We value your trust and are here to assist you.